The User Permissions tab lets you assign any number of registered event users to manage an exhibitor's profile. Staff can be added or removed at any time.
Before you start: Staff must already be registered users in your event. If they are not yet registered, add them first via People → Attendees before assigning them here.
Go to Content → Exhibitors and click the edit icon next to the exhibitor.
In the edit modal, click the User Permission tab (third tab).
You will see two panels:
• Users List (left) — all registered event users available to assign
• Permitted Users List (right) — users currently assigned to this exhibitor
Use the search box to find users by name or email. You can also filter by:
• Category
• Status
• Ticket type
• Form field values
Check the box next to each user you want to assign, then click the arrow to move them to the Permitted Users List on the right.
There is no limit on the number of staff you can assign.
To remove a staff member, select them in the Permitted Users List on the right and click the arrow to move them back to the Users List on the left.
Click Save to apply all changes.
Q: Do staff need to be registered in the event before being assigned to an exhibitor profile?
A: Yes. Users must already be registered in your event before they can be assigned as permitted users for an exhibitor.
Q: Is there a limit on how many staff members I can assign to one exhibitor on HOST?
A: No. You can assign as many registered users as needed to a single exhibitor profile.
Q: How do I remove a staff member from an exhibitor profile on HOST?
A: Go to the User Permission tab for that exhibitor, select the user in the Permitted Users List, and click the arrow to move them back to the Users List. Then click Save.
Q: Can I search for staff by more than just name or email?
A: Yes. The search in the User Permissions tab also supports filtering by category, status, ticket type, and form field values.
Q: How do I access the User Permissions tab for an exhibitor?
A: Go to Content → Exhibitors, click the edit icon next to the exhibitor, and select the User Permission tab (third tab in the edit modal).
Q: Do booth staff need a separate login to access the exhibitor profile?
A: No. Booth staff log in to the event using the same email address they used to register as an attendee. After logging in, they can switch to Exhibitors Mode on the web (via Edit Profile) or open the Exhibitor tab on the My Profile screen on the app to manage the booth.
Q: Will assigned staff receive a notification when they are added?
A: Assigned staff are not notified automatically. Inform the user separately so they know to log in and access the exhibitor profile.
Q: Can booth staff also use Lead Retrieval and view the Exhibitor Dashboard?
A: Yes. Once assigned to an exhibitor profile, booth staff can access the Exhibitor Dashboard and Lead Retrieval features under Event Tools in the side menu of the HOST app.
Q: Can I assign the same user to more than one exhibitor profile?
A: Yes. A single registered user can be assigned to multiple exhibitor profiles. They will see all linked profiles when they switch to Exhibitors Mode.
